Privacy Policy
Tracey Rickard Ltd ("We/Us") are committed to protecting the privacy of all company and individual information that is provided to us in order that we may provide our services. We will endeavour to treat all information with the utmost respect and confidentiality. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 1998 (the Act), the data controller is Tracey Rickard, Tracey Rickard Ltd, Carlidnack Lane, Mawnan Smith, Cornwall, TR11 5HE.
Information we may collect from you
We may collect and process the following
data about you:
- Information that you provide by filling in forms on our site http://www.traceyrickard.co.uk (our site). This includes information provided at the time of requesting information. We may also ask you for information when you enter a competition or promotion sponsored us, and when you report a problem with our site.
- If you contact us, we may keep a record of that correspondence.
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
- Information that you provide to us to enable us to carry out our duties in respect of the services that we provide to you. This could be data sent to us by fax, email, letter or any other medium.
IP Addresses and Cookies
We may collect
information about your computer, including where available your IP
address, operating system and browser type, for system administration. This is
statistical data about our users' browsing actions and patterns, and
does not identify any individual.
Where we store your data
The data that we collect from you will be stored securely at
our offices in the UK. We will take all steps reasonably necessary to ensure that
your data is treated securely and in accordance with this privacy
policy. Unfortunately, the transmission of
information via the internet is not completely secure. Although we will
do our best to protect your personal data, we cannot guarantee the
security of your data transmitted to our site; any transmission is at
your own risk. Once we have received your information, we will use
strict procedures and security features to try to prevent unauthorised
access.
Security of information stored at our UK site
We are committed to ensuring that all information stored is secure.
In order to prevent unauthorised access or disclosure we have
implemented suitable procedures to safeguard and secure the information
that is collected from you.
- Physical files are kept for 5 years before being destroyed as confidential waste and are held in secure storage. All hard copies of work in progress are disposed of by confidential waste.
- All work stored on computer is password protected. Our computer network has current anti-virus software and firewall protection.
Uses made of the information
We use information held about you
in the following ways:
- To store for future projects in order to carry out your work and in order to provide a consistently professional service.
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us.
- To carry out our obligations arising from any contracts entered into between you and us.
- To notify you about changes to our service.
Disclosure of your information
We will not pass on any information to third parties. Your data
will not be sold to mailing lists or external companies or used for SPAM
mailings. We may disclose your personal information:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or standard terms and conditions of business and other agreements; or to protect the rights, property, or safety of Tracey Rickard, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Your rights
You have the right to ask us
not to process your personal data for marketing purposes. We will
inform you (before collecting your data) if we intend to use
your data for such purposes or if we intend to disclose your information
to any third party for such purposes. You can exercise the right at any
time by contacting us at Tracey Rickard, Carlidnack Lane, Mawnan
Smith, Cornwall, TR11 5HE. Our site may, from time to time, contain
links to and from third party website. If you follow a link to any of
these websites, please note that these websites have their own privacy
policies and that we do not accept any responsibility or liability for
these policies. Please check these policies before you submit any
personal data to these website.
Access to information
The Act gives you the right to access information held
about you. Your right of access can be exercised in accordance with the
Act. Any access request may be subject to a fee to meet our costs in
providing you with details of the information we hold about you.
Changes to our privacy policy
Any changes we may make to our privacy policy in
the future will be posted on this page and, where appropriate, notified
to you by e-mail.
Contact
Questions, comments and requests regarding
this privacy policy are welcomed and should be addressed to Tracey Rickard Ltd, Carlidnack Lane, Mawnan Smith, Cornwall, TR11 5HE.